Privacy Policy
Last updated: August 15, 2026
HSR Connect ("we", "us", "our") operates a community platform for housing rentals, local services, and a local products marketplace focused on HSR Layout, Bengaluru. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Account information: name, email, and phone number when you register, sign in with Google, or sign in with a phone number via Firebase Authentication.
- Listings and requests: details you submit when posting a property, service, or local product, including photos, pricing, and contact information.
- Messages: content you send through contact forms, service requests, or the live chat/chatbot.
- Usage data: pages visited and interactions, collected automatically through Google Analytics.
- Technical data: IP address, browser type, and device information, collected for security and to keep the site working correctly.
How we use your information
- To create and manage your account and authenticate you when you sign in.
- To publish and display the listings you post (property, services, local products).
- To connect you with other users when you send or receive an inquiry.
- To operate the live chat and respond to support requests.
- To review and approve listings, and to prevent fraud or misuse of the platform.
- To understand site usage and improve HSR Connect, using aggregated analytics.
Sharing of information
We do not sell your personal information. We share information only in these cases:
- With other users: contact details you include in a listing, or your message content, are visible to the user you're communicating with.
- Service providers: Google (Sign-In, Analytics) and Firebase (Authentication) process data on our behalf under their own privacy terms.
- Legal requirements: if required by law, regulation, or a valid legal request.
Cookies and analytics
We use cookies and Google Analytics to keep you signed in and to understand how the site is used. You can control cookies through your browser settings; disabling them may limit some features, such as staying logged in.
Data retention
We retain account and listing data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time using the contact details below.
Your choices
- You can review and update your account details from your profile page.
- You can remove or archive listings you've posted.
- You can request a copy of your data, or ask us to delete your account, by contacting us.
Children's privacy
HSR Connect is not directed at children under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact us